Reference

What You Agree To When You Use vc44

These terms set out the rules between you and vc44 when you open an account, make deposits through bKash, Nagad, or Rocket, and access the lobby. Access depends on your local law and eligible region — read these terms before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated when needed
vc44 What You Agree To When You Use vc44
HOW WE HANDLE IT

How vc44 Manages Your Account Data

We take the obligations in these terms seriously on our side too. Here is how we handle the key areas that affect your account.

Account Security

Your account is protected with OTP verification on login. We do not store your bKash or Nagad PIN — transactions are authenticated directly through your wallet provider.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of your data via email support.

Terms Updates

When we update these terms, we notify you via the email on your account before the change takes effect. You always have the option to close your account if you do not accept the new version.

Dispute Process

If you believe we have applied these terms incorrectly, contact support with your account ID and the specific transaction or decision in question. We review and respond in writing.

TERMS CONTACT

Reach Us About Your Terms Questions

If any part of these terms is unclear or you need to raise a concern about your account agreement, our support team handles terms-related queries directly. Reach out through the channels below and we will respond as quickly as we can.

Team online

Live Chat

Open the chat window from your account dashboard. This is the fastest path for terms clarifications and account-level questions during active hours.

Email Support

Send your query to our support address from the email registered on your account. Include your account ID so we can locate your agreement details quickly.

Help Centre

Our help centre covers common terms questions — account closure, wallet verification steps, and what to do if your region eligibility changes.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on vc44. Access is only for people in eligible regions where local law permits use of this platform — check your local rules before registering.

Access depends on your local law and eligible region. We accept deposits via bKash, Nagad, and Rocket for supported accounts, but it is your responsibility to confirm that use is permitted where you are.

We will notify you by email before any material change takes effect. If you continue using your account after the update, that counts as acceptance. You can close your account if you do not agree.

Contact support via live chat or email from your registered address. We will process the closure, and any verified balance will be returned to your linked bKash, Nagad, or Rocket wallet.

Reach out to support with your account ID and a description of the issue. We review suspension decisions and respond in writing, usually within a few business days.

We retain your account records while your account is active and for a period after closure as required by applicable rules. Email support to request a summary of what we hold.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.